You can use this service without telling us who you are or revealing other Personal Information. If you send us a contact or feedback form you do not need to identify yourself or use your real name.
The purpose of this online service is to provide you with analysis of your business health and offer advice and support to make improvements.
How we deal with personal information
If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number.
Please do not give us other personal or sensitive information.
Other than circumstances such as unlawful activity or serious threats to health and safety, we do not share Personal Information with other third parties other than those you nominate. If you ask us about an issue that needs to be dealt with by another business, we will provide you with the necessary details to make contact yourself. You may opt out of further contact from us at any time.
We will use your personal data such as name and email address to personalise your experience of Epifini products and to store data from the diagnostics you performed on behalf of your employer who may have nominated you. This information will be stored until such time as your company ceases to remain a client and on request thereafter all personal information will be anonymised.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
We may send you information and support relating to your Epifini diagnostic from time to time. You can opt out of this at anytime.
You may request details of personal information which we hold about you under the EU General Data Protection Regulation Act 2018. A small fee will be payable. If you would like a copy of the information held on you please write to 14 Kalang Parade, Turramurra, NSW, 2076 Australia.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect
How we deal with complaints and requests
You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information. These services are free of charge.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
You can contact us by email, or send your request or complaint to the postal address below. We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.
How we protect your Personal Information
This online service is hosted in Australia in secure facilities. To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis.
We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.
We will also put in place measures such that personal data you provided in our possession or under our control is destroyed and/or anonymised as soon as it is reasonable to assume that (i) the purpose for which that personal data was collected is no longer being served by the retention of such personal data; (ii) retention is no longer necessary for any other legal or business purposes or (iii) where you specifically request your personal data to be deleted from our servers.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
This online service is bound by the provisions of the Privacy Act 1988 (Cth)– external site and the EU General Protection Data Regulation 2018.
Contact us about your privacy concerns.
Alternatively, you can call us to us at: